Bidding time will be extended for few minutes if there is any bid in the last few minutes of the auction end time. This is to allow other bidders to submit their offer.
No. Participate is free of cost. However, you will be required to make a security deposit.▲ Back to top
The security deposit is 20% of your bidding limit. So if you wish to have a purchasing limit of AED 50,000, your security deposit needs to be for AED 10,000. This can be paid by bank deposit or online through credit card. In case you wish to deposit a check, please note the check amount will be 100% of your bidding limit.
You can visit the inspection yard that is shown below each car and see the car in person.▲ Back to top
Your credit card pre-authorized deposit will be automatically refunded after 3 weeks from the transaction date, if you don’t have any outstanding balance.
You could also request the refund to be released earlier by:
Please note that when you make an online security deposit by credit card, our system will only block the amount from your credit card.
Yes▲ Back to top
You can make the payment through bank deposit or bank transfer. Please send us a copy of the transfer receipt and mention any of the won cars to email@example.com. Bank Account details:
Account Name: Emirates Auction L.L.C.
Bank Name: Emirates Islamic Bank
Account Number: 3707200100101
Swift Code: MEBLAEAD
Routing Number: 403420113
For Bank Transfers, fund received in our bank account will only be considered as deposited value. Emirates Auction is not responsible for any intermediate charges.
Yes, Emirates Auction can assist in exporting the vehicles to any country in GCC. Upon wining the vehicle, just let us know which car you would like to export and where. We charge AED 645 + vat for preparing the export documents. Transportation charges from both the previous owners yard to Emirates Auction Dubai Office and from Emirates Auction Office to your premises will be based on the transportation companies charges.
Shipping charges vary from one country or one city to another. For example, freight charges to transport from Riyadh to Kuwait might be AED 1500 and transportation cost to a different place might be completely different. To find out the transportation cost from Emirates Auction to your city, please send us an e-mail to firstname.lastname@example.org.
Send us an email to email@example.com and please mention your username and your registered mobile number in the email.
Visit the link http://www.emiratesauction.ae/en/account/forgotpassword.asp and enter your username and mobile number. You will receive an email and SMS with the new password. Please remember to change your password after logging in.
Cars sold as "AS IS" are sold as it is (with all faults) from the place where it is. There wont be any guarantee or warranty for vehicles under this category. Any information regarding this vehicle provided by the Seller or Emirates Auction is for buyers convenience only. It is the buyer's sole responsibility to ascertain, confirm, research, inspect, and investigate prior to bidding on it.
Emirates Auctions has the right to extend the time of the auction ending In case of any technical issues.▲ Back to top
Yes. You can increase your bidding limit by making additional security deposits.▲ Back to top
If the security deposit is made online thru credit card, you will be able to make bids immediately.If the deposit is made thru bank transfer or bank deposit, please email/fax us the transfer slip. Make sure to write down your username and mobile number (as registered on the Emirates Auction website) on the slip & in the email.Our email: firstname.lastname@example.org Fax #: 00971 4 442 6310▲ Back to top
Yes, if your security deposit was made online, it will be released automatically after 14 days. If your security deposit was made through a bank transfer or bank deposit, you can request for the security deposit refund through our mobile application or website.
Yes, only if your security deposit was made by bank transfer or bank deposit.▲ Back to top
No. Emirates Auction does not make any guarantee on the quality or condition of vehicles sold in its auction.▲ Back to top
No▲ Back to top
Cars that you win are shown in the “won” section under “My Account”▲ Back to top
It means that new data has been update for this car or the car is newly added.▲ Back to top
Payment Due Date of each lot will be mentioned in the Statement of Purchase received by the buyer after the conclusion of each auction.
Yes. You can email us your passport copy to email@example.com. There is a charge of 630 AED for export documentation. In addition to that, you will have to pay for all transportation cost, both from provider to Emirates Auction Dubai Office and from Emirates Auction office to your premises. These charges will be based on the invoice generated by transportation companies.
Participation is easy and outlined below:
It means that the owner of the car is decision maker regarding of accepting the bid price or reject it or continue the auction or remove his car out of the auction ▲ Back to top
No, and please make sure to check the car condition report file for each car on the auction before you bid.▲ Back to top
For the bank cars it is with in 10 working days. Court cars may take longer as all documents must be delivered only after finishing all the court procedures, and emirates auction is not responsible for any delay.
From Saturday to Thursday 9 am to 6pm▲ Back to top
Yes, participation in Abu Dhabi Distinguished Plate auction may require a separate security deposit. ▲ Back to top
You can review the cars documents status from the cars I have won page under your account ▲ Back to top
Yes. You can pay your security deposit by credit card.
No. However, Emirates Auction will provide all the required documents needed for registration or export.
Court documents are delivered from 2 -12 weeks after the auction.▲ Back to top
There is an administration charge of AED 300 for vehicles less than AED 2000 and AED 500 for purchases above AED 2000.
Your security deposit will be confiscated and the owner of the vehicles may take legal action.▲ Back to top
You have to receive your car within 48 hrs, in case of delay AED 300 penalty will be applied, and in case of export request no delay fee will applied in case of competing your payment within 48 hours. Winners have 3 days to collect their vehicle from our premises. An AED 300 charge will apply per day if the vehicle is not collected within 3 days. Vehicles requested for export are exempt provided the payment has been made in full within 48 hours in case that the documents will not take more that week.▲ Back to top
“As Is” vehicles are when the buyer must be extra careful and we recommend they inspect the vehicle before purchase. Usually these are vehicles with major defects or other issues.▲ Back to top
Each vehicle has a report shows the status of the vehicle also you can visit the vehicle location to check the vehicle.If a vehicle does not have a report, it might indicate that the vehicle is not working. ▲ Back to top
Yes, you may bid according to your bidding limit.▲ Back to top
No. All bids are final.▲ Back to top
You can deposit the Security amount in the account details given below:
Account Name: Emirates Auction
Bank Name: Emirates Islamic
Account Number: 3707200100101
Swift Code: MEBLAEAD
Routing Number: 403420113
You can do car payment in the following account details furnished below:
“Watch cars” is a list of your cars you like to follow in the current auction. At times we may have over 200 cars but you are interested in only 10. You may add these 10 cars to your “watchlist” and follow them more closely.▲ Back to top
Auction end date and time is different for each vehicle. Beside each car, there is an “End Time” and a “Time Remaining” mentioned.
Buyers will have 48 hours to make payment from the auction end time to settle their account.
A payment delay penalty will be applied to each asset with outstanding balance after the given period.
No. Only the car is in auction and so the buyer will not receive the number plate.
No, only the car owner can collect his car or someone on his behalf with a power of attorney