Direct sale allows you to purchase the number through our smart apps or website immediately without participating in an auction or requiring a deposit.
You must have an account with Emirates Auction to purchase a Etisalat number from the direct sale. Creating an account is free of charge. After creating your account, choose your desired number and click/tap on the number or the “Add to Cart” button. The Etisalat number will be added to your cart and you will have 15 minutes to complete the purchase.
After payment is complete you will see the successfully purchased items in your “My Purchase” screen and you activate it from any of our branches as mentioned in the invoice.
If using the mobile app, please do not close or leave the app till payment and number reservation is completed. If you leave or close the app, the number will not be reserved for you.
If you are using a browser, do not leave the website till payment and number reservation is complete; if you leave the website, the number may not be reserved for you.
You can purchase number from the direct sale only with a valid credit card. The number is reserved as soon as you make the payment.
When a person clicks on “Buy Now” or adds a Etisalat number to their cart, the number is temporary reserved for them till they complete the purchase. The person has 15 minutes to complete payment. If payment is not complete within 15 minutes, the number is returned to the list.
A person can add maximum of 5 numbers to their cart after which they must complete the payment.
The package and contract details will be mentioned in the website & application below each number.
We are offering Freedom Unlimited Plan 125 & Freedom Unlimited Plan 200.
Customer will enjoy the following exclusive benefits:
1. Exceptional Number.
2. 4 GB Data per month.
3. 100 Wi-Fi Hours per month.
4. You can select one of the following packages:
Option A (Flexi Package): 100 minutes for local and international minutes per month.
Option B (Local Package): 200 minutes for local minutes per month.
5. Package benefits are free for 1 year
1. Special Number.
2. 26 GB Data per month.
Option A (Flexi Package): 400 minutes for local and international minutes per month.
Option B (Local Package): 800 minutes for local minutes per month.
5. Package benefits are free for 1 year.
Upon successful payment, the purchased number will be shown in your “My Purchase” Tap.
Unfortunately, all sales are final. There is no cancellation.
There is no limit on the quantity of numbers you can purchase from direct sale. However, payment can only be completed for 3 numbers at a time.
You can purchase number from the direct sale with a valid credit card.
No, reserve number not available in direct sale list.
No, the price for the all packages already covers the plan fees for the contract period duration.
Yes. Any usage other than free benefits shall be charged as per Etisalat out of bundle tariff.
It is allowed for all packages, and you will lose all free benefits of your plan. You will not be entitled for any refund for the remaining period.
After purchasing the number you can visit any of the Emirates Auction branches as mentioned in invoice to activate the number, Please note that your profile with Etisalat must be updated with the up-to-date original and valid UAE ID details, otherwise Emirates Auction cannot successfully complete the activation of your plan. Please visit Etisalat for more information.
You can track and check your up to date usage by any of the following methods:
· Via My Etisalat UAE app
· By dialling *101#
The contract duration is 1 years for the Freedom Unlimited Plans.
The price will be used to subscribe in advance for the package benefits for the contract duration, click on the number to find the package benefits details.
Transfer of the right of use of the line is allowed with no exit charges and the beneficiary will continue in the same Etisalat plan without paying any additional charges till the end of the contract (it shall be only a change of the beneficiary name without affecting anything on the plan).
No exit charges will apply and you will not be entitled for any refund for the remaining period.
Flexi minutes/ unlimited calls cover local and majority of international destinations. For the full list of included countries, click here(link to new list of countries https://www.etisalat.ae/en/system/wst/assets/docs/consumer/mobile/freedom/freedom-unlimited.pdf).
Calls to your preferred country will not consume minutes from your flexible minutes allowance. You will be able to use your flexible minutes for local use and for calls to other countries.
You will have to activate and receive your Etisalat Package within 7 days after the auction ends. Otherwise, Emirates Auction does not guarantee the availability of same package.
Your original and valid UAE ID is mandatory to activate Etisalat Plan.
Please note that your profile with Etisalat must be updated with the up-to-date original and valid UAE ID details, otherwise Emirates Auction could not successfully complete the activation of your plan. Please visit Etisalat for more information.
Scenario one: If Emirates Auction team faces any kind of Error to active the Freedom package, Emirates Auction team will file a complaint with Etisalat technical support team and wait till the complaint is resolved successfully. (This might take time and Emirates Auction shall not be responsible for delays in providing service). Scenario two: If the actual winner did not visit our office personally nor sent any authorization on behalf of himself/herself to activate and receive the package. Scenario three: If Original and Valid UAE ID is not available with the winner or authorized person. Scenario four: The user did not update his profile in Etisalat with updated Emirates ID. Scenario four: The user did not update his profile in Etisalat with updated Emirates ID.
Your age must be at least 21 years at the time of activation, as per Etisalat Policy.
No, you have to be personally present, with your original and valid UAE ID. You shall be required to do electronic signature and bio-metric verification during the process of activation.