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1. Where Emirates Auction office located in Um Al Quwain and what is the working hours?
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2. How can I participate in an online auction?
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3. How to pay the security deposit?
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4. Can I pay my security deposit at your UAQ branch?
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5. Which nationalities can bid in the auction?
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6. Are there any limitations for purchasing licence plates?
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7. Is bidding time going to be extended?
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8. when the auction time can be extended?
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9. What’s the maximum period to pay for the VIP plate number after the auction?
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10. How can I pay for the numbers I bought though the auction?
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11. Is there any additional fees to the price of the number?
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12. Can I make the plate payment by check?
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13. Can I register the number plates in different names?
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14. Is the person I am transferring the ownership to, must be present?
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15. What happens if I did not pay for the plates that I have won?
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16. My Visa is not a UAQ visa, can i buy and use the UAQ plates?
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17. what is required to transfer number plate ownership?
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18. How much is the transfer , lost ownership and issuance ownership fees?
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19. What is the procedures in case I lost my ownership certificate?
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20. What if I want a specific license plate and it is not available at the current auction?
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21. Can I sell my number in your auction?
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22. Can the ownership be sent to me?
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23. Can I collect my certificates from the company branches in Dubai or Abu Dhabi?
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24. Can someone else collect the ownership certificates?
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1. Where Emirates Auction office located in Um Al Quwain and what is the working hours?
Um Al Quwain , Al Salamh area, State police department in Um Al Quwain,emirates auction office ground floor. Working hours 8 AM to 2 PM
You can contact us via Tel: 067062760 or call our call center 600454545 OR 80032 Please Note that working hours might be altered due to seasonal occasions such as Ramadan and official vacations.
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2. How can I participate in an online auction?
It is simple. Once you have REGISTERED (and have paid refundable security deposit), just find the plate you are interested in. To place your bid, click the BID NOW button next to the license plate.
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3. How to pay the security deposit?
The security deposit can be paid online via credit card through our website and apps, bank transfer to our bank account or normal cheque to be submitted at any of Emirates Auction branches across the UAE. For more information please visit the security deposit FAQ.
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4. Can I pay my security deposit at your UAQ branch?
Yes, But only by cheque
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5. Which nationalities can bid in the auction?
All nationalities are permitted to bid.
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6. Are there any limitations for purchasing licence plates?
There is no limit, you may purchase as many license plates as you like.
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7. Is bidding time going to be extended?
The bidding time is extended only in case any bid took place at the last minutes of the bidding time to allow other bidders to submit their offers
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8. when the auction time can be extended?
Emirates Auctions has the right to extend the time of the auction ending In case of any technical issues.
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9. What’s the maximum period to pay for the VIP plate number after the auction?
Payment must be done within 3 working days after the auction ends, otherwise AED 100 will be applied for each day plus VAT. In case of no payment your security deposit will be confiscated and legal action will be taken.
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10. How can I pay for the numbers I bought though the auction?
You can make your payment at following account details : National Bank of Umm Al Quwain Account Name: The distinctive number plates of the police of Umm Al Quwain / Emirates Auction Account Number: 0015361411 please send deposit slip to cs@emiratesauction.com
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11. Is there any additional fees to the price of the number?
Yes, AED 100 issuing certificate fess
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12. Can I make the plate payment by check?
Yes, but you will not be able to collect your certificates unless the cheque is cleared.
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13. Can I register the number plates in different names?
Yes after the auction you can change the names for each plates through your account.
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14. Is the person I am transferring the ownership to, must be present?
No, just a copy of his ID is needed.
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15. What happens if I did not pay for the plates that I have won?
Your security deposit will be confiscated and legal action will be taken.
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16. My Visa is not a UAQ visa, can i buy and use the UAQ plates?
yes
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17. what is required to transfer number plate ownership?
With regard to the transfer from person to a person, the presence of the assignee or the presence of a public agency must be present,The private agency must be mentioned in the number and category and also be valid and take into account that the origin of the agency must be taken and take a copy of them and attach them with our papers, (the effective date of the agency shall not exceed three years)
*Requirements: presence of original certificate of the number (In case of the original certificate is not available, must be reviewed for the auction to take a letter to open a loss notice at one of the UAQ police stations. The police stations will also hand over the Letter to the Emirates Auction for processing instead of losing the certificate first). Fees Ownership Replacement = AED 500 Fees Ownership transfer = AED 100 * Copy of the identity of both. *Copy of the Drive licence of both
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18. How much is the transfer , lost ownership and issuance ownership fees?
AED 100 for the transfer and AED 500 in case you lost your certificate and AED 100 issuance ownership.
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19. What is the procedures in case I lost my ownership certificate?
- Taking a copy of the identity of the owner of the number and making sure that the name matches the name on the system - Delivery of the official letter from the Emirates Auction (valid message 30 days since the date on which it is written) in turn to take it to a police station in UAQ to report the loss of a number - After that customer has to return to Emirates Auction with a letter from the police informing the reporter Based on the police letter, a lost allowance is issued with the fee of AED 500.
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20. What if I want a specific license plate and it is not available at the current auction?
You can Request the plate by filling the request plate form.
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21. Can I sell my number in your auction?
No
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22. Can the ownership be sent to me?
Yes, but the charges will be paid by Customer.
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23. Can I collect my certificates from the company branches in Dubai or Abu Dhabi?
Yes
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24. Can someone else collect the ownership certificates?
Yes, but it must be with legal POA.
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