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How do I register for the auction?
You can register by creating an account via the Emirates Auction mobile app or website. A valid Emirates ID or passport and mobile number are required.
Is there a registration fee?
No, registration is free. However, a refundable security deposit is required to activate your bidding privileges.
How does the biding process work?
The biding will be conducted online from 10th November – 05th December and it is open worldwide.
What payment methods are accepted?
Payment can be made via bank transfer, cheque, or credit card.
Will I receive a receipt or confirmation?
Yes, an official invoice will be sent to the winners on payment.
Are the proceeds going to a specific cause?
Yes, all the money raised from the auction will be directed towards the Emirates Airline Foundations critical work in supporting vulnerable children worldwide.
Can I cancel the bid?
No, All bids are considered final.
What happens when I win? How will I track the progress of the auction
All progress is visible live on the application and the website.
Who can I contact for support?
You can reach Emirates Auction customer service via their website’s live chat or call center.
