Registration FAQs

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Registration

This section answers the most common questions about registering with Emirates Auction. You can create an account through the website or the Emirates Auction app, then place a security deposit so you can start bidding. Registration is open to all nationalities, although some lots have restrictions that are shown on the auction page. Each customer may hold only one account. You will also find the steps for activating your account, resetting your password, updating your personal details and deleting your account, and how to contact the support team.

  • Create an account through the website or Download EA APP
  • You have to place a security deposit 
  • Start bidding

Yes

If you registered your mobile number correctly and did not receive the activation code, kindly send an email to [email protected].

All nationalities can register and bid on any lot. However, some lots will have certain restrictions, and it will be specified on the display's page.

Click on forgot password and you will receive an Email to have your new password

Send your complaint to [email protected] and make sure to communicate from your registered Email.


Yes. Go to Profile → Account Management → Delete Account, then confirm the deletion.
If you face any problem while following these steps, please create a support ticket via Support → Create Ticket, and our team will assist you.
 

Click on "Forgot Password," then enter your registered email address and username. You will receive a message on your registered phone number and email. If you did not receive the email or message, please send us an email at [email protected].

No. Users must not create more than one account. Emirates Auction will delete a duplicate account and reserves the right to delete the original account if fraudulent use is suspected.

By clicking on my profile you can change any of your personal info.

First Check your inbox and junk/spam emails. If you haven't received anything, please email [email protected], mentioning your username and registered mobile number so we can send you the activation link.

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