Emirates Auction Privacy and Policy

At Emirates Auction, we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, use, and secure your personal information when you access and use our website and mobile application (collectively referred to as the “Services”). By using our Services, you agree to the terms of this Privacy Policy and consent to the collection and use of your personal data as outlined below.

1. Personal & Sensitive Data Collection

We collect personal information when you use our Services, including but not limited to:

Full Name
Email Address
Mobile Number
Nationality

Purpose of Data Collection:

We collect your data to:

Create and verify your account on the Emirates Auction platform.
Facilitate auction services, ensuring a seamless and personalized user experience.
Authenticate users and enhance security.
Communicate with you regarding auction-related updates, inquiries, and support.

We do not share your personal data with third parties for marketing or advertising purposes without your explicit consent.

2. App Permissions

To enhance your user experience, the Emirates Auction app may request the following permissions:

Camera: To take photos and upload documents directly.
Phone Gallery: To allow document selection and upload from your device.
Location: To enable location-based features, such as viewing inspection sites. Location data is collected only with your permission while using the app.
Calendar: To save auction reminders and schedule events related to your bids.

These permissions are used solely to improve functionality and will never be used for unrelated purposes.

3. Account Deletion

You may request the deletion of your account through the Emirates Auction app or website. Upon receiving such a request, our team will verify your identity, and once confirmed, all personal data associated with your account will be permanently deleted from our systems.

4. Payment Processing

All payments made through the Emirates Auction app are processed securely by third-party payment gateways. Emirates Auction does not store sensitive payment information (e.g., credit card details). Please refer to the payment gateway's privacy policy for details on how your payment information is handled.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your privacy and data security are of utmost importance to us.

6. Your Rights

As a user of Emirates Auction, you have the right to:

Access the personal data we hold about you.
Request corrections to any inaccurate information.
Request the deletion of your data at any time.

For any requests related to your rights, please contact us at the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us at:

Email: [email protected]
Phone: 80032
Address: Ras Al Khour, Manama St., Industrial Area 2, Dubai, UAE